Saturday, May 17, 2014

Help-desk has to be more helpful

I called the ACRA helpdesk. And I got reminded on how inconsiderate our government agencies are.

They force me to hear all kinds of "nonsense" and after pressing "0" to talk to an officer, I am asked to wait many cycles for an officer to be available. 

ACRA does not seem to know that people have other matters to attend to. 

This is also the style of most government agencies. They really know how to give trouble to the public and then make them waste a lot of time on their so called "helpdesk".

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