Tuesday, June 06, 2017

Improve the signs in Singapore

Changi Airport has good signs - among the best that you can find in Singapore. But, they can still overlook some points.

When a traveler enters the departure hall, they need the signs to tell them where to go. Most travelers need to find the departure gate, lounge and GST refund counter (for tourist).

I have a ticket for get C26. The sign does not tell me where to go. It cannot be to the right, but it could be straight ahead or to the left. They should include the other gates in the sign.

The lounges can be found at both ends of the terminal. This should be shown in the sign. The current sign misleads the traveler to go to the lounge on the right, when he should be going to the one on the left.

Fortunately, there is an information counter at the entrance. This is helpful. In many shopping malls in Singapore, one has to search for the information counter, which is located in an obscure corner. But Changi Airport did this right.

I find the signs to be bad in most places in Singapore. Changi Airport has one of the best signs, even if it has some small shortcomings.

1 comment:

fairplay said...

In many badly managed shopping centres in Singapore, shops have no unit numbers. Although the information board indicates the shop number but when you managed to find the shop, there is no number. Not having shop number also makes it difficult for one to know which level one is on.

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